MS
Matlou S

1 reviews | Active since Nov 2014

07 Oct 2015, 22:25

Good Customer Service Rendered

The lady just went extra mile and she gave me good service from day one when I complained about my laptop which was not functioning well. She booked the device in and she explained each an every step and she even called acer when we could not find the technical report. And Rebecca Nokeri was so excellent and she promised me she will get the report for me and I was called again by her to come pick up the report and she did that within a space of 30minutes.

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Replies (1)
Game
Game's reply08 Oct 2015, 08:29
Official
Hello setatiignatius,

Thank you for taking time to forward this compliment.

Game prides itself with great excellent customer service and dedicated staff members. It is our goal that every customer leaves Game delighted with the service they have received and they products they have purchased. The team member will also receive recognition at our next staff meeting.

We look forward having you in the store again soon.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel; ***73