AE
Aloysius E

1 reviews | Active since Oct 2014

24 Mar 2015, 10:01

Give that girl a Bell's!

I hate bad customer service, but I believe that excellent service should be rewarded.<br> <br> I would like to use this platform to tell the world about the service i received from Miss Batala in the Customer Service department of Game in Bayside Mall. <br> <br> Miss Batala (I cant remember her first name) treated me from the start of our interaction like I was her first and only client. Greeted me with a friendly smile, and throughout the conversation addressed me as Mr (Mysurname). She confirmed what she had to and all in a very professional manner the query was resolved quickly and efficiently.<br> <br> I dont know if Game has an inhouse reward policy, but if they do, I hereby recommend Miss Batala for a reward.<br> <br> Well done, Ma'am, and keep up the excellent work!

0
Replies (1)
Game
Game's reply24 Mar 2015, 10:38
Official
Hello DaddyCool76,

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

I forwarded the compliment to her Line Manager for the necessary recognition and the compliment will also be broadcast on Game Radio.

Thank you for your support.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73