EJ
Ephraim J

1 reviews | Active since Sept 2014

06 Jul 2015, 21:55

Gilette Mach 3 blades

An advert in their catalogue had a set of 4x3 blades and a can of shaving foam available until 7th July 2014 at the price of R330. When I send my daughter on 5th <br> July, the staff did not know about the special or so they claimed. I then had a picture of the advert sms'd to my daughter's phone after which the cashier Carmen said we should come back on Monday 6th she will get stock for us. I went today at 17h30, Carmen said she cannot locate the blades as it is no longer under the counter where she left it last week. I asked for the manager Justice Nkosi, who called some other staff members over the intercom to come and resolve the missing stock issue. After been left to stand around with the manager out if sight, I decided to leave as it was becoming frustrating having to\beg"to buy a product. I left my cel. No. With Carmen."""

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Replies (1)
Game
Game's reply07 Jul 2015, 11:52
Official
Hello VicJacob,

We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.

We confirm that the store do have stock and look forward having you in the store at your convenience to collect.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73