BL
Bonolo L
1 reviews | Active since Sept 2015
21 Nov 2019, 21:04
GIANT STORES ARE JUST AS USELESS
I've lost thousands of Rands due to your obnoxious service. Tried to make a purchase online at MAKRO I failed tried GAME their system couldn't allow me to conclude the transaction. Called the RCS several times since Monday their online service is so useless. This time the staff had no hand in the ordeal it was the credit providers themselves.
I then decided to go to the store, since the online purchase failed. Still the payment couldn't go through after spending 1h30 in the store. Why give me credit if I can't use it. Even after such an inconvenience you can't give a customer a little token to show your sincerity.
I give up, am so lost for words.
Helpful (0)
Replies (1)0
Replies (1)Game's replyOfficial
22 Nov 2019, 09:43Hi there Bonolo,
Thank you for bringing this to our attention.
I am so sorry for the overall experience you had with us as this is not the services we wish to offer.
I have tried calling you on the details provided but to no avail.
Kindly provide me with an alternative contact number or time period so that we may address this matter.
I look forward to your response.
Kind Regards
Abdul Petersen
Game Online Support: Tel: **********
Customer Service Contact Centre: Tel: 0861 GAME CARE (**********73)
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
www.game.co.za
Thank you for bringing this to our attention.
I am so sorry for the overall experience you had with us as this is not the services we wish to offer.
I have tried calling you on the details provided but to no avail.
Kindly provide me with an alternative contact number or time period so that we may address this matter.
I look forward to your response.
Kind Regards
Abdul Petersen
Game Online Support: Tel: **********
Customer Service Contact Centre: Tel: 0861 GAME CARE (**********73)
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
www.game.co.za
Game's reply22 Nov 2019, 09:43
Official
Hi there Bonolo,
Thank you for bringing this to our attention.
I am so sorry for the overall experience you had with us as this is not the services we wish to offer.
I have tried calling you on the details provided but to no avail.
Kindly provide me with an alternative contact number or time period so that we may address this matter.
I look forward to your response.
Kind Regards
Abdul Petersen
Game Online Support: Tel: **********
Customer Service Contact Centre: Tel: 0861 GAME CARE (**********73)
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
www.game.co.za
Thank you for bringing this to our attention.
I am so sorry for the overall experience you had with us as this is not the services we wish to offer.
I have tried calling you on the details provided but to no avail.
Kindly provide me with an alternative contact number or time period so that we may address this matter.
I look forward to your response.
Kind Regards
Abdul Petersen
Game Online Support: Tel: **********
Customer Service Contact Centre: Tel: 0861 GAME CARE (**********73)
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
www.game.co.za
