Ghost in the Machine

Hi there,

I purchased a Whirlpool washing machine on the 25/03/2018 and all was well for the first 3months. Too many issues with machine and I have to log a call after call with Game KC and they will send out a Technician, this is the 3rd call out and still no one has arrived to collect and replace the machine. I was told by last Technician that they will not replace so easy as they will always come out to repair and all he had to do was not do anything but write up a report, send the auth to Game and get credited for my new machine. I am sitting with loads of washing and stuck as the machine is not working as it should. Job No: 56710 - CDD: 7023 Game said that this will have to be replaced as we cannot go on like this. I DEMAND a new machine and not the same brand. I have seen the Samsung model and it is way to small, so I suggest that a bigger model is arranged and NOT at my cost. This is just not on guys .... Details are: My Mobile: ********** 138 Wife: ********** 992

Your URGENT response is required!

Thank you