Getting ridiculous, No apologies, i need solutions

Thank you i recieved my fridge yesterday 11 November 2024 at 16:40/45 ish.i was really excited.so it didnt fit through the door way,and the delivery guys was not going to try anything to get the fridge in.So they just gave up,we ask if we could try to take the door off so it can fit...so one of the delivery guys and my husband had word coz that delivery guys said he just going to leave it then outside.so my husband said absolutely not you take then the fridge with .so the took the dolly and put the fridge in,while the load the truck again a neighbor came and said taking a door of will take just 5 min,and that they should please take if off,the guy flat out ignore us and just went on loading the truck,i also tried reasoning with him.so we said we will take it inside then.so they left just there i signed and they went.i dont know if it was because it was the time they get off work.We save that R20 OOO so we can buy a samsung frenchdoor fridge cash and this is the service we get from Game.theycouldnt wait 5min for us to take the door off so the box will fit.i had back surgery last year ,and if i was alone at home,i dont know what i would have done.so thank you for delivery my fridge she is beautiful, but i will NeVER buy anthing from you guys again!!