PA
Peter A
1 reviews | Active since Mar 2011
15 Oct 2015, 11:31
Get your employees better attitudes!
You stand at a service counter for more than 30minutes with not even a hallo from nobody. There are 7 GAME staff members in the immediate vicinity. The service is utterly disappointing! I am actually standing at the counter typing this message
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Replies (1)
Game's replyOfficial
16 Oct 2015, 12:28Hello PeterII,
We acknowledge receipt of your complaint with reference ***6.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at MDD strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***6.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at MDD strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply16 Oct 2015, 12:28
Official
Hello PeterII,
We acknowledge receipt of your complaint with reference ***6.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at MDD strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***6.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at MDD strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73