WF
Wayne F

1 reviews | Active since Apr 2015

12 Jan 2017, 09:05

Garmin Vivofit

<p>I purchased a Garmin Vivofit fitness band from Game - Boksburg.</p> <p> </p> <p>There is a problem with the display and the band is still within the warranty period, however I cannot find the purchase slip, can I still have this repaired under warranty? as Game should have a purchase history when using a Game card?</p>

0
Replies (2)
Game
Game's reply12 Jan 2017, 09:24
Official

We acknowledge receipt of your complaint with reference ***9 and apologise for your inconvenience in this matter.

You will have to provide the store with the exact date of purchase, which you will find on your statement so that we can try and trace the transaction. As a 3rd party we do not have access to your account.

We look forward having you in the store.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game
Game's reply12 Jan 2017, 14:49
Official

As per the telephonic conversation with management kindly return the item to the store with the proof of purchase so that we can send the item for an assessment.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Best regards,