1 reviews | Active since Jul 2016
Games Stores misleading sale/promotion(follow up)
<p>The latest response from Mimosa branch is... i must go to Fleurdal branch to claim back the refund.... what kind of response is this ?...after ten weeks waiting in vain....</p> <p>What suprises me is... the product in question is readily available from at least four other stores that i have took the trouble to inquire from.(kimberly, bethlehem, bel air and alberton branches...).these are nearer to bloemfontein. BUT the store in bloemfontein cannot help me order the product from these brances.</p> <p>I still ask myself..was this a real promotion or a hoax or a customer care went bad.....A business like Game store can do better.....</p> <p>Disappointed customer...</p>
We acknowledge receipt of your re-occurring call with reference ********** 7 and apologise for your inconvenience in this matter.
We escalated the matter to the Regional Manager as well and will be contacted after the investigation was done.
Regards.
Rina Taute
Group Customer Service Advisor
We acknowledge receipt of your re-occurring call with reference ********** 7 and apologise for your inconvenience in this matter.
We escalated the matter to the Regional Manager as well and will be contacted after the investigation was done.
Regards.
Rina Taute
Group Customer Service Advisor
