Games Stores

Hi. On Monday 15/06/2015 my daughter in law and I went to buy a freezer which was on special at Games stores. We were promised delivery on the same afternoon.I asked if they were certain as I had to buy meats etc. They said yes! So we continued with the shopping. The freezer delivered was damaged and the damage was covered with tape to hide the damage. Once we noticed I called Games Stores and was promised a replacement Tuesday morning! This was not done. On wednesday, I called my kids, who are on study leave, from work only to find out that the freezer had not been delivered. On calling Games Stores I was transfered to people who could not help. I called Head office where much to my surprise I was sent on a spree of once again talking to the incorrect people this was done twice. I then contacted Games at the Glen where I had to shout nd scream to be heard. Two hours later finally put through to Mirriam the manager. When I got home from work my kids informed me that the meats we had bought for the month (which had been put into the fridge was starting to go off...the smell was aweful) The freezer was delivered after 16:00. I now have no meat for the month all due to Games Stores!