PN
Phumeza N

1 reviews | Active since Jun 2016

23 Sept 2019, 11:34

Games Pathetic service

I am still waiting for my issue to be resolved and I want to warn everybody to be very carefull at Game against bad pathetic service tendencies. How can you ever make a payment and dissapears on the systen, where on earth? Games wants to make money out of poor people. WIth every shop when you make a paymnent it should appear especially when using an ID there's no excuse for them eating peoples money(223793 escalations)93 ESCALATION CAL

0
Replies (2)
Game
Game's reply23 Sept 2019, 13:27
Official
Hi Phumeza, 

Thank you for taking my call.

As discussed, we will be escalating the matter and i will provide you with feedback ASAP.

If you need further assistance, please contact us on ***.

Kind Regards
Tamlyn Lockman
PN
Phumeza N's update23 Sept 2019, 19:02
Reviewer Update
This is unacceptable,
So you tell me where did the payment go. It makes no sense at all.
And how far back and forward did you trace? I am quite sure it wasn't before Dec but could be anything between Dec and April if I'm not mistaken.
I need this sorted A.S.A.P no excuses and by now where would I get a few months back receipt. Why do you have a system in place if you do not act professional and not working properly..
Thank you