1 reviews | Active since Oct 2016

31 May 2019, 03:59

Game’s never ending interest!

So I cleared my account with Game in April last year, thereafter money was still being deducted from my account, I took a few months to call them and when I did the lady I spoke to said it was the interest that I was paying for and the last of it will go off in Dec. I am still being deducted money today - for no apparent reason. My account is cleared! Don’t have time to be calling and being transferred from one person to the next!

0
Replies (1)
Game
Game's reply31 May 2019, 13:07
Official
 Hi Katlego,

Thank you for taking my call. 

As discussed telephonically.

I will escalate this matter directly to management and you will be contacted within 24 hours.

I do apologize for the inconvenience caused. 

Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za