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Steven S
1 reviews | Active since Feb 2023
30 Oct 2023, 12:47
Games lack of Technical Support
I purchased a vacuum cleaner from Game,and the first six months of owing it the vacuum cleaner seized to work. When returning the vacuum to Game , they said it was the dust bag that need to be cleaned.( General Knowledge)The main problem it only works for about ten minutes then it stop working ( Technical Fault )Game should have sent the vacuum in for techinical check in the first six months i complained. Now the guarentee is over ,now they decide to send it for technical test on my expenses.
Helpful (0)
Replies (4)0
Replies (4)
Game's replyOfficial
30 Oct 2023, 13:48Hi Steven, thanks for getting in touch. I'm so sorry for the experience with you vacuum cleaner. Please be advised that we will escalate the matter to our senior team for assistance.
Game's reply30 Oct 2023, 13:48
Official
Hi Steven, thanks for getting in touch. I'm so sorry for the experience with you vacuum cleaner. Please be advised that we will escalate the matter to our senior team for assistance.
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Steven S's updateReviewer Update
01 Nov 2023, 17:32Game rep**** with no success, im the victim.
But it is fine Game is showing signs of sinking.
This is not the Game i know for the past 20 years.
It makes me wonder where i should purchase my appliances in future.
But it is fine Game is showing signs of sinking.
This is not the Game i know for the past 20 years.
It makes me wonder where i should purchase my appliances in future.
SS
Steven S's update01 Nov 2023, 17:32
Reviewer Update
Game rep**** with no success, im the victim.
But it is fine Game is showing signs of sinking.
This is not the Game i know for the past 20 years.
It makes me wonder where i should purchase my appliances in future.
But it is fine Game is showing signs of sinking.
This is not the Game i know for the past 20 years.
It makes me wonder where i should purchase my appliances in future.
SS
Steven S's updateReviewer Update
03 Nov 2023, 18:32Yes Game was not helpful when the Vacuum was under guarantee. Why wait till the guarantee is over and jump to assist.Not the Game i know for the past 20 years.
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Steven S's update03 Nov 2023, 18:32
Reviewer Update
Yes Game was not helpful when the Vacuum was under guarantee. Why wait till the guarantee is over and jump to assist.Not the Game i know for the past 20 years.
Game's replyOfficial
04 Nov 2023, 08:01Regrettably, we're unable to assist as the warranty has ended, Steven.
Game's reply04 Nov 2023, 08:01
Official
Regrettably, we're unable to assist as the warranty has ended, Steven.