CP
Cailin P

1 reviews | Active since Apr 2020

12 May 2020, 18:34

Games disappointment grows

Today I received a parcel from game that I have been waiting for for 22 days, where delivery was promised 7 days after I had paid. I’m the box I found Only half the stuff the I had ordered. When trying to get hold of their staff on their telephones and again no one has answered, and tried to get ahold of one of their agents on their online chat service and again they were not available. Again the service here is beyond poor and it just shows they do not want to help their clients. To who ever wants to order with them and wants to use their delivery - DO NOT!!! It’s honestly a waste rather go to another store. Game please deliver my other half of my parcel!

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Replies (1)
Game
Game's reply14 May 2020, 09:29
Official
Hi Cailin,

We sincerely apologize for the inconvenience  this  has caused you this is not the type of services we wish to render to our customers and not the experience we want you to have .

Kindly note that your complaint has been received and we looking into your order.

Feedback will be provided as soon as possible.

Kind Regards,
Adi

Best regards,