SY
Sadhiya Y
1 reviews | Active since Apr 2022
30 Dec 2024, 10:22
Games delivery service
I'm highly disappointed with games I order delivery on the 26th of dec the courier service has been giving me a run around on Saturday called the call center and sorted the issue it, was suppseo to be delivered today (Monday) howeever it wasn't booked for redelivery games courier service is a waste of time so tired of calling in everyday to check up ! What nonsense is this
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Game's replyOfficial
30 Dec 2024, 12:46Hi Sadhiya, thanks for getting in touch. I deeply apologize for the delay in your order. I understand how concerning and inconvenient this situation can be, especially when you are waiting for an update on the delivery date. Please rest assured that we have escalated your concern to our store management and an update regarding the new expected delivery date will be provided to you by the agent handling your case as soon as possible. We sincerely appreciate your patience and understanding during this time. Once again, we apologize for any inconvenience caused.
Game's reply30 Dec 2024, 12:46
Official
Hi Sadhiya, thanks for getting in touch. I deeply apologize for the delay in your order. I understand how concerning and inconvenient this situation can be, especially when you are waiting for an update on the delivery date. Please rest assured that we have escalated your concern to our store management and an update regarding the new expected delivery date will be provided to you by the agent handling your case as soon as possible. We sincerely appreciate your patience and understanding during this time. Once again, we apologize for any inconvenience caused.