1 reviews | Active since Feb 2026
Games customer service is non-existant!!
Oh, what a horrible and frustrating experience I had at Game Southgate mall. I went in store to buy a TV and a washing machine on the 31st of Jan 2026. 3 days later I was told the TV was returned because they couldn't get hold of me, only to find out that they had the incorrect number all along, when I wrote my numbers a couple of times for them, I will not dwell much on the unprofessionalism of the delivery guy forcing to call me after hours. Today is the 12th of February, I have been calling daily to enquire about when will the washing machine be delivered as the order was split because they did not have the washing machine instore, I'm being told it's out for delivery every day I call to enquire, they never get back to you, I've been calling for a good 2 hours each morning with absolutely no answer!! Even a lady by the name of Claudette Adams seemed to be assisting initially but now I keep having to follow them around, with no one providing proper feedback. This is so infuriating and draining.
