game's bad horrifying customer service

Such a dissapointing experience I had at Johannesburg cbd game. It should be one of the store with high quality customer service instead you still find sales people who dont value us customers. I arrived there with intentions to buy a tv that was advertized on the catalogue, it took them 30 minutes for them to acknowledge me .after that 30 min a sales representative called Puseletso came to us and said she will help us in a minute with a box of the television we already had in our hands, wich was basically another 20minute. There were two tv set that were there, of wich one was clamed to be" sold " and then all of a sudden came another hisense sales representative who claimed both tv set's were sold wich there was no sign to indicate that they were indeed sold. It doenst make sense for sold items to be on the floor displayed for customers. When we asked that why are products still displayed, Puseletso the sales representative suddenly just became rude. When we tried to ask wats the solution, she took the tv set forcefully and left us there without remorse. What a disappointment from game and its employees