Games Apparent Dont-Care Attitude towards Customer Service

#BlackFriday

I bought an TCL 55" Google TV from Gane, Boksburg, just over a year ago.

The TV started giving problems about 6 weeks ago - switching itself off, not permitting access to YouTube etc, sometimes for 5 days.

I called customer care and, I must admit, they were pleasant to talk with and seemed very helpful.

Seven phone calls & 6 emails later and absolutely no response / action from Game. They keep telling me it's handed over to the Technicians and ts been escalated twice but I have more chance of falling pregnant than getting any resolutions.

Super frustrated.

Please avoid buying any major appliances at Game and save yourself a tremendous headache