EV
Elizabeth V

1 reviews | Active since May 2020

21 May 2020, 19:03

Game/rcs bad claims service

Good day I would like to log a complaint against Game/Rcs. After numerous communications with you about my retrenchment I have now received news form you that my insurance policy has lapsed.i feel that this is something you need to rectify due to a lack of service and commitment from your side. I have email evidence to show all the necessary documents was submitted to your claims department on more the one occasion with no feedback from them. I would like a claims manager to look into my situation and give me feedback asap.

0
Replies (4)
EV
Elizabeth V's update02 Jun 2020, 15:50
Reviewer Update
Good day

Seems like no one is working by you as to date i have not been contacted and have nor received any feedback as to how my problem is going to be resolved.

Regards
Herman Riekert
EV
Elizabeth V's update08 Jun 2020, 14:37
Reviewer Update
To this date the complain has not been resolved
EV
Elizabeth V's update02 Oct 2020, 16:42
Reviewer Update
WHAT ELSE IS THERE TO SAY EXEPT POOR SEVICE TO DATE THERE HAS BEEN NO ASSISTANCE FROM A COMPETANT PERSON OR FEEDBACK.
EV
Elizabeth V's update05 Oct 2020, 14:58
Reviewer Update
STILL WAITING TO HERE FROM YOU AND HOW AM I SUPPOSE TO CONTACT YOU IF YOU COVER THE CONTACT DETAILS