GAME YOU HAVE DISSAPOINTED ME

On the 27 September 2022 I ordered a brand new hisens fridge online. It was delivered on the 3rd October 2022. I waited to switch it on as unstructured and when I switched on the fridge the freezer didn't want to freeze my food . I set it and a cooler temperature , but no luck. The fridge would just go off. I reported this to Game the next day and they promised me that they will send out a technician to come see to my fridge.. I have emailed at least ones a week but no feed back . Because of my freezer /fridge not working I have to drive every day to the shop to buy my fresh products. Its been over a month now and I have no joy. You should feel so ashamed and embarrassed of this horrible service. I will never ever buy anything from game again because you clearly have shown me that I'm not important. Please just send me a new fridge i need to be able to function properly. person at Game - Tanya Martin, reference number *** FAULTY ITEM order number @*** PLEASE sort this problem out today!!!! Its unacceptable for me to wait so long for a problem thar Game should have sorted out the same day.