AV
Ayesha V

1 reviews | Active since Sept 2015

12 Aug 2019, 10:15

Game worst stores ever Canal Walk

I recently purchased a dishwasher FROM Game Stores Canal Walk. Upon delivery and inspection, the same day I noted a dent on the machine and called Game. It was a Defy machine. GAME STORES is so *********** as the manager is returning my call since last week Tuesday, today being Monday to sort the issue out. HIGHLY DISAPPOINTED would not purchase FROM game again as the staff don't return customers calls or respect the consumer protection act to arrange for a return and a new product. A machine is something expensive and big and u pay for a quality product not a dented product.

0
Replies (3)
Game
Game's reply12 Aug 2019, 11:42
Official
Hi Ayesha

We are sorry for the experience regarding this purchase, kindly send us your contact information to ***

Kind Regards 
Ralton Pillay
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
AV
Ayesha V's update12 Aug 2019, 22:47
Reviewer Update
Thanks for not caring or taking the time to call back or get back to me. Everytime I call from last Tuesday to today the person who can help is on lunch or tea I would love his job. Bull****
AV
Ayesha V's update13 Aug 2019, 10:06
Reviewer Update
I called game approximately 30 times since last Tuesday, the guy called Erin who was supposed to help me and call me back is always on lunch and tea, seems like he never actually works I would love his job, still awaiting feedback I've wasted all my Airtime and everytime I call I hold for minutes and get told he will call me back. Never ever purchase appliances from Game they send you faulty ones and provide no customer service when needed.