SM
Simphiwe M
1 reviews | Active since Jul 2015
08 Feb 2024, 08:18
GAME WORST SERVICE PROVIDER EVER
NEVER BUY FROM GAME!!! MOST UNPROFFESSIONAL & DISGUSTING SERVICE ONE COULD ASK FOR. I BOUGHT A SOUND SYSTEM & DUE TO AN UNFORESEEN OCCURANCE HAD TO CANCEL THE PURCHASE & REQUEST FOR A REFUND. I HAVE BEEN SENT FROM PILLAR TO POST FOR A WHOLE TWO WEEKS JUST TO GET MY MONEY BACK. NEVER WILL I ADVISE ANYONE TO BUY FROM THOSE PEOPLE - THEY ARE QUICK TO TAKE FROM CUSTOMERS BUT MAKE AS THOUGH WE ARE BEGGING FROM THEM TO GET WHATS RIGHTFULLY YOURS!!!
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Replies (2)
Game's replyOfficial
08 Feb 2024, 09:47Hi Simphiwe, thank you for reaching out. I'm sorry, your refund is taking so long to be processed and for the experience you've had. This is not the service we strive to provide. Your query was escalated to our finance team, and I have requested this be seen to urgently.
Game's reply08 Feb 2024, 09:47
Official
Hi Simphiwe, thank you for reaching out. I'm sorry, your refund is taking so long to be processed and for the experience you've had. This is not the service we strive to provide. Your query was escalated to our finance team, and I have requested this be seen to urgently.
SM
Simphiwe M's updateReviewer Update
08 Feb 2024, 10:23FROM LAST WEEK I'M BEING TOLD ABOUT THIS FINANCE TEAM - ARE THEY IN HEAVEN THAT WE CANT REACH THEM & GET THIS SORTED OUT ONCE & FOR ALL??? I'M SUPER DISSAPOINTED & CANNOT BELIEVE A SIMPLE REFUND WOULD TAKE AGES YET SOME SERVICE PROVIDERS CAN DO IT IN A SINGLE DAY. THIS IS UNBELIEVABLE!
SM
Simphiwe M's update08 Feb 2024, 10:23
Reviewer Update
FROM LAST WEEK I'M BEING TOLD ABOUT THIS FINANCE TEAM - ARE THEY IN HEAVEN THAT WE CANT REACH THEM & GET THIS SORTED OUT ONCE & FOR ALL??? I'M SUPER DISSAPOINTED & CANNOT BELIEVE A SIMPLE REFUND WOULD TAKE AGES YET SOME SERVICE PROVIDERS CAN DO IT IN A SINGLE DAY. THIS IS UNBELIEVABLE!