DP
Danielle P
1 reviews | Active since May 2020
14 May 2020, 11:08
GAME- worst online shopping experience
I placed an order on the 25th of April 2020 and to this day (14 May 2020) i have not received anything. I phoned, no answer. Emailed, no reply and used their chat live platforms yet no help. Chatted live to someone named Lameeze she said she would follow up on my order yet nothing happened. Today I chatted with Shameeg while waiting for a response from him he left the chat. This was my first online purchase at Game and definitely my last. Service is non-existent and Im very disappointed.
Helpful (0)
Replies (1)0
Replies (1)DP
Danielle P's updateReviewer Update
19 May 2020, 08:25 I received a notification from Game that they will only pay a partial refund. When I placed the order all my items were marked with the essential yellow tag. It has since changed and only the refunded item is marked as essential, this was not the case when I placed my order. I would like to know when I will receive the rest of my refund as I requested that my order be cancelled and not just a single item. This after trying to get assistance for weeks. It has been a very painful experience dealing with Game and it continues to be!
DP
Danielle P's update19 May 2020, 08:25
Reviewer Update
I received a notification from Game that they will only pay a partial refund. When I placed the order all my items were marked with the essential yellow tag. It has since changed and only the refunded item is marked as essential, this was not the case when I placed my order. I would like to know when I will receive the rest of my refund as I requested that my order be cancelled and not just a single item. This after trying to get assistance for weeks. It has been a very painful experience dealing with Game and it continues to be!