MN
Mapule N
1 reviews | Active since Apr 2016
31 May 2019, 21:58
Game, Woodlands
Went to Game Woodlands to buy a gift only to find that the item displayed has been discontinued. The staff at this store have no regard for customers. There's no one on the floor to assist the clients, they were all standing at the tills chatting to each other, the items are not correctly priced and they ignore you when you ask for assistance. The manager was also not helpful at all. Won't be setting my foot at that store anytime soon
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Replies (1)0
Replies (1)Game's replyOfficial
01 Jun 2019, 13:12Good day Mapule,
Thank you for taking my call and my sincerest apologies for the level of service you have received.
As discussed I will escalate this to management who should be in contact with you within the next 24 hours.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for taking my call and my sincerest apologies for the level of service you have received.
As discussed I will escalate this to management who should be in contact with you within the next 24 hours.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Game's reply01 Jun 2019, 13:12
Official
Good day Mapule,
Thank you for taking my call and my sincerest apologies for the level of service you have received.
As discussed I will escalate this to management who should be in contact with you within the next 24 hours.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for taking my call and my sincerest apologies for the level of service you have received.
As discussed I will escalate this to management who should be in contact with you within the next 24 hours.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
