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VEE M

1 reviews | Active since Mar 2009

06 Jan 2020, 09:21

Game Westwood ... disgusting after sales service

Bought a new gas/electric stove in November. After connecting to power and turning on it switched off. Called store. Complaint was logfed. Was told technicians are on leave and will be back this week. Have not received any correspondence and have not been able to use stove. Salesman now on leave. Not the first time I have received shoddy service from Game Westwood. Calked the store and nobody is available to take my call

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Replies (2)
Game
Game's reply06 Jan 2020, 10:03
Official
Good Day Vee,

Thank you for bringing this to our attention. 

We apologize for the overall service and the inconvenience this has caused you. 

Kindly email us your contact details with "Att Abdul 349920" as the subject line to *** so we may address this matter.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
VM
VEE M's update06 Jan 2020, 10:13
Reviewer Update
I have not been given proper contact details. How am I supposed to respond? My contact details are on file. Ashwin was the salesperson