vS
vanessa S

1 reviews | Active since Dec 2019

01 Feb 2020, 20:12

Game Westood Durban - terrible service

Game Stores Westwood - absolutely terrible service from the attendant in the sports department. firstly there was no attendant on duty and when we called for assistance it took him more than 10 minutes to come to us - he didnt know his product or what was advertised in the catalogue - he didnt seem interested in helping at all. we reported the incident to the store manager and took our business elsewhere. The store is not busy at all so there is no excuse for poor service.

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Replies (3)
Game
Game's reply02 Feb 2020, 09:32
Official
Good Day Vanessa,

We apologize for the inconvenience this has caused you. 

Kindly email us your details with "Att Suhayfah 371696" as the subject line to web support email located on our website.

Kind Regards
Abdul Petersen
Customer Service Contact Centre: ***73
www.game.co.za
Game
Game's reply04 Feb 2020, 10:58
Official
Hi Vanesssa,

I trust this mail finds you well. .

Please email your details with "Att Suhayfah 371696" as the subject line to web support email located on our website.

Kind Regards

Suhayfa Gabriels

www.game.co.za

Game
Game's reply06 Feb 2020, 10:04
Official
Hi Vanesssa,

Please advise whether you've been in touch with us as we'd like to have your query sorted.

I'd also like to have the management team at the store reassure you. 

Kind Regards

Suhayfa Gabriels

www.game.co.za