GAME Westgate No stock on advertised specials, 2 weeks in a raw.

Game Westgate, We've being there last week for a washing machine that was advertised and on special, when we got there we were informed that there is no stock , today I did an enquiry about a gas stove and a washing machine that is advertised on special at Game , I enquire at Game Westgate , I got a call back from them they DON"T HAVE STOCK AGAIN, they do however have stock at the warehouse , and they will deliver sometime next week at a delivery fee of R311. So now HOW is this my fault that they don't have stock on advertised specials , why do I have to wait for the products make arrangements for delivery and PAY and additional R311.00 delivery fee, when I could have gotten this at the store and took it home at no fee at all?? Your service is REALLY bad , how can you advertise stock and then just say sorry no stock???