1 reviews | Active since Sept 2018
Game website is *********!!!
I went to the game store @illanga mall nelspruit looking for the Hisense Fridge advertised on the game website. I checked the availability prior to going to the store and it says they have stock. I came all the way from 200km away for the item only to find that the store does not have store and there is nothing they can do. I called the customer care and they said they can only log a query which will take upto 48hrs which is an inconvenience to me as i needed to have this fridge today. I was advises on the phone to go back to the store and when i got there i was first moved around between the instore consultant and the Hisense agent until i was sent to the customer service to speak to the manager but he kept saying there is nothing he can do. I ended up leaving the store without being assisted. I feel deceived and **** to on the website. I wasted my time and money for false adverti*****t. I AM VERY IRRITATED RIGHT NOW!!
Thank you for bringing this to our attention.
I do apologize for the overall experience you had with us regarding this matter.
It has been sent off to the relevant department as you will be contacted within 24-48 hours.
Once again we do apologize for the inconvenience caused.
Kind RegardsAbdul PetersenGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,
Thank you for bringing this to our attention.
I do apologize for the overall experience you had with us regarding this matter.
It has been sent off to the relevant department as you will be contacted within 24-48 hours.
Once again we do apologize for the inconvenience caused.
Kind RegardsAbdul PetersenGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,
