MC
Manuel C
1 reviews | Active since Oct 2010
14 Sept 2018, 11:54
Game web support online
Refer to my previous complaint dd 3 september No follow or response from game or from Kirk at web support game online. HI Kirk. You rep**** to me on the 20th of August. I have not heard from you since. Are you telling me that in the last month you were not able to trace anything. You were only supposed to investigate the missing hard drive and not the Guptas which is a very complex situation and time consuming. I never received the hard drive, I never signed for it. I am not interested in the company politics I merely want what I paid for. If the item got lost or ****** between game and the couriers it has nothing to do with me. Let me guess, your response will once again be……….. we are investigating, seriously
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Replies (4)
Game's replyOfficial
14 Sept 2018, 12:15We are in receipt of your complaint with reference ***7 and apologise for any inconvenience caused.
We escalated this matter to Manager @ ONLINE who will contact you out of this forum to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***
Best regards,
Game's reply14 Sept 2018, 12:15
Official
We are in receipt of your complaint with reference ***7 and apologise for any inconvenience caused.
We escalated this matter to Manager @ ONLINE who will contact you out of this forum to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***
Best regards,
Game's replyOfficial
14 Sept 2018, 15:15We confirm that Online was in contact with you and that the item will be replaced after receiving the requested information.
Regards.
Group Customer Service Advisor
***
Tel: ***
Best regards,
Game's reply14 Sept 2018, 15:15
Official
We confirm that Online was in contact with you and that the item will be replaced after receiving the requested information.
Regards.
Group Customer Service Advisor
***
Tel: ***
Best regards,
Game's replyOfficial
14 Sept 2018, 15:15We confirm that Online was in contact with you and that the item will be replaced after receiving the requested information.
Regards.
Group Customer Service Advisor
***
Tel: ***
Best regards,
Game's reply14 Sept 2018, 15:15
Official
We confirm that Online was in contact with you and that the item will be replaced after receiving the requested information.
Regards.
Group Customer Service Advisor
***
Tel: ***
Best regards,
Game's replyOfficial
14 Sept 2018, 15:16We confirm that the Online team was in contact with you and than the item will be replaced on receipt of the required information.
Regards.
Group Customer Service Advisor
***
Tel: ***
Best regards,
Game's reply14 Sept 2018, 15:16
Official
We confirm that the Online team was in contact with you and than the item will be replaced on receipt of the required information.
Regards.
Group Customer Service Advisor
***
Tel: ***
Best regards,