CB
CJ B
1 reviews | Active since Jul 2018
28 May 2026, 15:56
Game, we don't do price matching
"We guarantee to match any price" Well I don't know it that is true, because twice now I've been told can't match prices from another store Once for a TV and another for a console I wanted to buy on my Game account, but forced to buy from the other shop as there as a big difference. Now how can you advertise price matching when you don't? This all happened at Liberty Mall Game Will be closing my account soon.
Helpful (0)
Replies (4)0
Replies (4)
Game's replyOfficial
30 May 2026, 10:39Hi there CJ, thank you for reaching out to us. I am so sorry for the experience you have received. Kindly be advised that certain terms and conditions apply, and not all products or promotions may qualify for price matching. We understand your frustration if this was not clearly explained during your visit to our Liberty Mall store. We would like the opportunity to look into this matter further. Kindly provide us with the link to the competitor so we can look into this matter.
Game's reply30 May 2026, 10:39
Official
Hi there CJ, thank you for reaching out to us. I am so sorry for the experience you have received. Kindly be advised that certain terms and conditions apply, and not all products or promotions may qualify for price matching. We understand your frustration if this was not clearly explained during your visit to our Liberty Mall store. We would like the opportunity to look into this matter further. Kindly provide us with the link to the competitor so we can look into this matter.
CB
CJ B's updateReviewer Update
07 Jun 2026, 11:36I've read your terms and conditions. This is not a sister store or affiliated store. It's from a competitor. It's a new TV and Sound bar that not on special promotion or open or used.
Please share where it states that certain competitors are excluded when all other criterias of your terms and conditions are met?
Please share where it states that certain competitors are excluded when all other criterias of your terms and conditions are met?
CB
CJ B's update07 Jun 2026, 11:36
Reviewer Update
I've read your terms and conditions. This is not a sister store or affiliated store. It's from a competitor. It's a new TV and Sound bar that not on special promotion or open or used.
Please share where it states that certain competitors are excluded when all other criterias of your terms and conditions are met?
Please share where it states that certain competitors are excluded when all other criterias of your terms and conditions are met?
CB
CJ B's updateReviewer Update
07 Jun 2026, 11:54I haven't brought the console yet, but did a price match request on tv and sound barand with bithe I've been told you couldn't match
https://www.amazon.co.za/TCL-S55H-Soundbar-Wireless-Subwoofer/dp/B0FMKG8MC5/ref=asc_df_B0FMKG8MC5?mcid=2009c18fae0c3a02acf2e704c6dad292&tag=zashopgosmtph-21&linkCode=df0&hvadid=***&hvpos=&hvnetw=g&hvrand=***&hvpone=&hvptwo=&hvqmt=&hvdev=m&hvdvcmdl=&hvlocint=&hvlocphy=***&hvtargid=pla-***&psc=1&language=en_ZA&gad_source=1
https://www.hificorp.co.za/tcl-55-inch-4k-uhd-google-tv-55p6k
https://www.amazon.co.za/TCL-S55H-Soundbar-Wireless-Subwoofer/dp/B0FMKG8MC5/ref=asc_df_B0FMKG8MC5?mcid=2009c18fae0c3a02acf2e704c6dad292&tag=zashopgosmtph-21&linkCode=df0&hvadid=***&hvpos=&hvnetw=g&hvrand=***&hvpone=&hvptwo=&hvqmt=&hvdev=m&hvdvcmdl=&hvlocint=&hvlocphy=***&hvtargid=pla-***&psc=1&language=en_ZA&gad_source=1
https://www.hificorp.co.za/tcl-55-inch-4k-uhd-google-tv-55p6k
CB
CJ B's update07 Jun 2026, 11:54
Reviewer Update
I haven't brought the console yet, but did a price match request on tv and sound barand with bithe I've been told you couldn't match
https://www.amazon.co.za/TCL-S55H-Soundbar-Wireless-Subwoofer/dp/B0FMKG8MC5/ref=asc_df_B0FMKG8MC5?mcid=2009c18fae0c3a02acf2e704c6dad292&tag=zashopgosmtph-21&linkCode=df0&hvadid=***&hvpos=&hvnetw=g&hvrand=***&hvpone=&hvptwo=&hvqmt=&hvdev=m&hvdvcmdl=&hvlocint=&hvlocphy=***&hvtargid=pla-***&psc=1&language=en_ZA&gad_source=1
https://www.hificorp.co.za/tcl-55-inch-4k-uhd-google-tv-55p6k
https://www.amazon.co.za/TCL-S55H-Soundbar-Wireless-Subwoofer/dp/B0FMKG8MC5/ref=asc_df_B0FMKG8MC5?mcid=2009c18fae0c3a02acf2e704c6dad292&tag=zashopgosmtph-21&linkCode=df0&hvadid=***&hvpos=&hvnetw=g&hvrand=***&hvpone=&hvptwo=&hvqmt=&hvdev=m&hvdvcmdl=&hvlocint=&hvlocphy=***&hvtargid=pla-***&psc=1&language=en_ZA&gad_source=1
https://www.hificorp.co.za/tcl-55-inch-4k-uhd-google-tv-55p6k
Game's replyOfficial
09 Jun 2026, 08:14Hi CJ, thank you for providing us with the above links. We reviewed the links and I am so sorry, we are unable to price match 2 different items. Please note that the items need to be identical to each other. You can view our Price Beat terms and conditiond by using this link https://www.game.co.za/cp/price-beat.
Game's reply09 Jun 2026, 08:14
Official
Hi CJ, thank you for providing us with the above links. We reviewed the links and I am so sorry, we are unable to price match 2 different items. Please note that the items need to be identical to each other. You can view our Price Beat terms and conditiond by using this link https://www.game.co.za/cp/price-beat.