Game we ALWAYS let you DOWN!!!

The 9th time i just let down by game promenade only the worst service you will ever get. Today my daughter celebrated her birthday and we baking cake when the cake mixer i purchased at game 7 months ago which we hardly use decided to give in which i atleast expected the thing to break atleast a day after 12 months. I advised Mandilakhe who didnt show any sort of empathy but she then advise that she would go speak to the manager (Aneesa) who is obviously the worst person to be in a position of power because clearly she has no customer service experience because its not even the 2nd time i was turned away by her. I advised her that its my daughters birthday and my wife was busy baking when the mixture decided to give in what should we do now but she has this way of speaking whereby she is actualy telling me she dont really care indirectly could be because she knows me as i informed her why do i always have to log a complaint on social media before i get satisfaction. If it should be game anywhere else i would have had a much better experience. THANKS ANEESA YOU REALLY GREAT AT BEING THE WORST AT WHAT YOU DO.