HB
Hendrik B

1 reviews | Active since Jun 2012

12 Oct 2015, 20:35

Game warranty,not worth it. LG changed my view

LG was always what I was looking at when I do shopping. So when I had to replace my microwave it just seemed right to replace with another LG. <br> 20 January 2015 - we buy LG 44L microwave with 2 year \Mnfrs. Guarantee".<br> 21 August 2015 - Take microwave in (make noise and do not work)<br> 22 September 2015 - Receive sms that microwave in store (more than three weeks later).<br> 12 October 2015 - microwave does not work again.<br> How many times must we take this microwave in for repairs. It is after all a appliance we all grew use to and struggle without it. Disappointed to know we wont have microwave again for another month. Although the terms and conditions clearly states that repairs wont take longer than three weeks. If it takes longer they will replace or refund it"

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Replies (1)
Game
Game's reply13 Oct 2015, 14:52
Official
Hello evbreda1,

We acknowledge receipt of your complaint with reference ***7.

Please accept our apologies for your inconvenience with this item. Please allow management to investigate this matter where after they will provide you with updated feedback.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73