CD
Christine D

1 reviews | Active since Jan 2016

11 Feb 2020, 11:25

Game victimizes loyal customers

Game your practice of victimizing certain people and lowering their credit limits without warning is unacceptable. I insist that my credit be restored to what it was before all of you decided to have a brain **** and do what you did without warning or consent. After contacting me numerous times encouraging me via your marketing to make purchases at your store. I will not leave it here. If my credit is not restored to what my original agreement says I will go to as many public forums as I can and tell all who would like to hear how you treat loyal customers!

0
Replies (4)
CD
Christine D's update13 Feb 2020, 15:23
Reviewer Update
It's been 2 days and still not even a response from Game. Clearly loyal customers are not valued. You could learn a thing or two from Pick n Pay Game because your customer service and satisfaction suck ass.
CD
Christine D's update17 Feb 2020, 09:49
Reviewer Update
Still no correspondence from Game. Clearly client service means nothing to you Game
Game
Game's reply09 Apr 2020, 12:14
Official
Hi Christine,

Apologies for the inconvenience this has caused you this is not the type of service we wish to render to our customers.

We sadly did not manage to get a hold of you on your cell.

Please check your emails for correspondence regarding your complaint.

Kind Regards Adi RogersGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.zaThis email and all contents are subject to the following disclaimer:
"http://www.dimensiondata.com/emaildisclaimer"



CD
Christine D's update09 Apr 2020, 13:26
Reviewer Update
Good Day Adi,

I appreciate ypur response. I prefer all correspondence in writing so there is no confusion. I will reply to your email.