LM
Lynne M
1 reviews | Active since Jan 2020
26 Oct 2020, 16:44
game vanderbijlpark
the customer care service at Game Vanderbijlpark, is very poor. I returned a Cannon printer yesterday (25th Oct), there were two ladies at the desk, we waited 20 mins before one of them helped us, we were told she had to lock a repair document, for which we waited another 20 mins for this document. very rude as well
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Game's replyOfficial
27 Oct 2020, 09:10Hi Lynne
Thank you for bringing this to our attention. I am truly sorry to hear about the appalling service you have received from the store as this is not the experience we would like our customers to have.
Kindly be advised that your complaint has been escalated to the respective store on reference number 688715 . Please allow for feedback to be provided within 24-48 hours.
Kind regards
Natheer
Thank you for bringing this to our attention. I am truly sorry to hear about the appalling service you have received from the store as this is not the experience we would like our customers to have.
Kindly be advised that your complaint has been escalated to the respective store on reference number 688715 . Please allow for feedback to be provided within 24-48 hours.
Kind regards
Natheer
Best regards,
Game's reply27 Oct 2020, 09:10
Official
Hi Lynne
Thank you for bringing this to our attention. I am truly sorry to hear about the appalling service you have received from the store as this is not the experience we would like our customers to have.
Kindly be advised that your complaint has been escalated to the respective store on reference number 688715 . Please allow for feedback to be provided within 24-48 hours.
Kind regards
Natheer
Thank you for bringing this to our attention. I am truly sorry to hear about the appalling service you have received from the store as this is not the experience we would like our customers to have.
Kindly be advised that your complaint has been escalated to the respective store on reference number 688715 . Please allow for feedback to be provided within 24-48 hours.
Kind regards
Natheer
Best regards,