RS
Ruan S
1 reviews | Active since Dec 2018
11 Sept 2020, 16:00
Game vaal mall!! Poor service(Pool table)
Game vaal mall does nothing to assit you. I was there yesterday to buy an pool table that is on SPECIAL they say there is nothing in stock and will sms toe confirm an order, I just phoned in again and theybsaid no one knows about the order about it. I mean why will you want to buy something and wait for it to be ordered, i asked if there is any other branch that has stock, he said he will get back to me and nothing yet. This is poor service, i was willing to wait tille today or tomorrow but now they did not even order yet!!
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Replies (2)
Game's replyOfficial
13 Sept 2020, 11:14Thank you for letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can’t find the item. We apologize for your inconvenience in this matter. Store management will find you stock of the item and will contact you to discuss this matter.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
Game's reply13 Sept 2020, 11:14
Official
Thank you for letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can’t find the item. We apologize for your inconvenience in this matter. Store management will find you stock of the item and will contact you to discuss this matter.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
RS
Ruan S's updateReviewer Update
13 Sept 2020, 11:20Its not that i cant find it they dont phone back like they promised, the special is over today, and now suddenly you want to make a plan!!!
RS
Ruan S's update13 Sept 2020, 11:20
Reviewer Update
Its not that i cant find it they dont phone back like they promised, the special is over today, and now suddenly you want to make a plan!!!