kE
karen E

1 reviews | Active since Nov 2018

31 May 2019, 11:09

GAME Vaal Mall ***********

I just want to say Game Vaal Mall should rather close their doors, but instead they went and renevate. Their employees is so *********** and rude they do not have any customer etiquette. The c***** milk was advertised R74 and they charged me R84 i went to the manager, because it is wrong to advertise something and charge a different price. After i told him the prise the refunded me with R4 something. Maybe they need training on how to read or how to understand the voice of the customer. And after they refunded me on the wrong price of the pringles and milk the lady was rude as if it was my mistake, and she took her time to refund me and gossip and laugh with the worker. GAME you should rather CLOSE your doors!!

0
Replies (1)
Game
Game's reply31 May 2019, 16:10
Official
 Hi Karen,

Thank you for taking my call. 

As discussed telephonically.

I will escalate this matter directly to management and you will be contacted within 24 hours.

I do apologize for the inconvenience caused. 

Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za