jM
jenise M
1 reviews | Active since Feb 2015
04 Jul 2025, 09:15
Game ussd be cautious when using.
Be cautious "I purchased Blu vouchers through Game Store's USSD service, but didn't receive them despite being charged. Customer service was unhelpful, and the issue remains unresolved. I've sent statements, but no refund or voucher pins provided. Unfortunately, I wouldn't recommend. Rcs and Blu label have not helped me. All they ask if for statements with no help. November 2024 to July 2025 and not resolve.
Helpful (0)
Replies (5)0
Replies (5)
Game's replyOfficial
04 Jul 2025, 16:47Hi there Jenise👋, thank you for getting in touch. I am so sorry as we do not deal with the accounts from our side. You may contact RCS as they deal with all account related queries.
Contact : ***/ ***
Email : ***
Contact : ***/ ***
Email : ***
Best regards,
Game's reply04 Jul 2025, 16:47
Official
Hi there Jenise👋, thank you for getting in touch. I am so sorry as we do not deal with the accounts from our side. You may contact RCS as they deal with all account related queries.
Contact : ***/ ***
Email : ***
Contact : ***/ ***
Email : ***
Best regards,
jM
jenise M's updateReviewer Update
04 Jul 2025, 16:56I've spoken to all departments, game, rcs and Blu label still no help.
jM
jenise M's update04 Jul 2025, 16:56
Reviewer Update
I've spoken to all departments, game, rcs and Blu label still no help.
Game's replyOfficial
08 Jul 2025, 10:44Hi Jenise, apologies for the delay with responding. Kindly be advised that the RCS department is the only team that can assist regarding this as we do not have account details to assist you accordingly. We apologize for the inconvenience caused.
Best regards,
Game's reply08 Jul 2025, 10:44
Official
Hi Jenise, apologies for the delay with responding. Kindly be advised that the RCS department is the only team that can assist regarding this as we do not have account details to assist you accordingly. We apologize for the inconvenience caused.
Best regards,
jM
jenise M's updateReviewer Update
08 Jul 2025, 10:56Hi it is a game store card, so why can't game contact rcs, every department gives me the run around. My contact details are ***.
jM
jenise M's update08 Jul 2025, 10:56
Reviewer Update
Hi it is a game store card, so why can't game contact rcs, every department gives me the run around. My contact details are ***.
Game's replyOfficial
15 Jul 2025, 11:55Apologies for the delay, Jenise. Due to the POPI Act, RCS may not disclose any information to a third party as they administer our accounts. You'll need to contact them on *** or email *** for assistance.
Best regards,
Game's reply15 Jul 2025, 11:55
Official
Apologies for the delay, Jenise. Due to the POPI Act, RCS may not disclose any information to a third party as they administer our accounts. You'll need to contact them on *** or email *** for assistance.
Best regards,