nH
nikita H
1 reviews | Active since Aug 2013
01 Jun 2020, 11:21
Game useless
I need someone to call me back from accounts. I have been sending emails with regards to a refund that was suppose to be allocated in March. They keep sending me mails saying it was allocated in FEB but the payment was made in march!!!!!!!!!!!!! I need my refund to my game account asap!!!!!!!!!!!!!!!!!!!! its already june!
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
01 Jun 2020, 11:55 Good day,
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 452460
The matter will be referred to Senior Management @ RCS, the Credit Provider, who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 452460
The matter will be referred to Senior Management @ RCS, the Credit Provider, who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
Game's reply01 Jun 2020, 11:55
Official
Good day,
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 452460
The matter will be referred to Senior Management @ RCS, the Credit Provider, who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 452460
The matter will be referred to Senior Management @ RCS, the Credit Provider, who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
nH
nikita H's updateReviewer Update
01 Jun 2020, 12:05I have been getting this from March to JUNE it takes so long to allocate a payment. Will follow up in 24hrs
nH
nikita H's update01 Jun 2020, 12:05
Reviewer Update
I have been getting this from March to JUNE it takes so long to allocate a payment. Will follow up in 24hrs