Game tygervalley pathetic customer service

Ok so bought a couch from Game tygervalley on the Sunday. Tell them to deliver the Tuesday. Come home from the store on Sunday and get a message to say delivering the Monday. Late Monday afternoon i get a message to say they delivering the Tuesday. I phone Game to complain because I have now taken off work 2days already. Only to be told they were at my house on Monday but that is a total lie. So they promise delivery for Wednesday early. Come Wednesday past 10, I call Nazeem again and yes he suddenly remembers and hurriedly makes arrangements. The couch gets to me 45 minutes later covered very badly in torn plastic and the cushions not covered st all and just dumped in the back of a bakkie!!! Game your service is pathetic!!! And the lady at service desk just tels me there is nothing she can do and dumps the phone down