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Corrie H
1 reviews | Active since Dec 2020
20 Mar 2024, 13:07
Game tries to deliver wrong size tv
Game advertised a Samsung QLED tv with no description in the name, but gave the dimensions in the specification tab. From the dimensions (160.6cm Wide and 93.3cm height) and from the customer review (75" Qled tv) it is clear that it is either a 75" or 70" tv. They they preceded to deliver a 55" QLED tv to me - which I refused. I now await their feedback. https://www.game.co.za/Electronics-Entertainment/Television/TVs/p/***?gad_source=1&gclid=EAIaIQobChMI7Lmv75P9hAMV5JFQBh0kcwhIEAQYBiABEgJQAPD_BwE
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Game's replyOfficial
20 Mar 2024, 13:31Hi Corrie, thank you for reaching out. I'm sorry the incorrect tv's were sent out to you. This is not the experience we want you to have. Rest assured; your query will be escalated, and you will be reverted to.
Game's reply20 Mar 2024, 13:31
Official
Hi Corrie, thank you for reaching out. I'm sorry the incorrect tv's were sent out to you. This is not the experience we want you to have. Rest assured; your query will be escalated, and you will be reverted to.