AA
Adenaan A
1 reviews | Active since Jul 2011
23 Apr 2019, 11:21
Game treating me like a ******** with no evidence.
I was man handled by some guy in white at your store in Cape Town CBD this morning 23 April at 11am. I want to know why I was manhandled by this arrogant person. I asked him who he was and why he was stopping and he refused to answer. Learn how to treat customers, because I know my rights, and if someone is going to stop me again then this is going to be a big problem.
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
23 Apr 2019, 12:51Hi Adenaan.
Thank you for taking my call.
As per our telephonic conversation, I will escalate this matter to management to resolve this as soon as possible.
I do apologize for the trouble and inconvenience this has caused you.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for taking my call.
As per our telephonic conversation, I will escalate this matter to management to resolve this as soon as possible.
I do apologize for the trouble and inconvenience this has caused you.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Game's reply23 Apr 2019, 12:51
Official
Hi Adenaan.
Thank you for taking my call.
As per our telephonic conversation, I will escalate this matter to management to resolve this as soon as possible.
I do apologize for the trouble and inconvenience this has caused you.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for taking my call.
As per our telephonic conversation, I will escalate this matter to management to resolve this as soon as possible.
I do apologize for the trouble and inconvenience this has caused you.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
AA
Adenaan A's updateReviewer Update
23 Apr 2019, 13:55as I said in the phonecall, the apology is meaningless if that person is not held accountable for his actions, my rights were infringed upon and I take this very seriously
AA
Adenaan A's update23 Apr 2019, 13:55
Reviewer Update
as I said in the phonecall, the apology is meaningless if that person is not held accountable for his actions, my rights were infringed upon and I take this very seriously
AA
Adenaan A's updateReviewer Update
25 Apr 2019, 05:38its nearly been two days and I have received absolutely no feedback from anyone on this matter, how long am I expected to wait, how seriously does Game take this matter?
AA
Adenaan A's update25 Apr 2019, 05:38
Reviewer Update
its nearly been two days and I have received absolutely no feedback from anyone on this matter, how long am I expected to wait, how seriously does Game take this matter?