GAME - TOTALLY DISGUSTED

I am absolutely horrified! I have a brand new and never breen used fridge standing in my living room which they refuse to collect and refund because "it is not in its original packaging" The fridge is too small and a return docket was was completed and sent to their online sales a half a hour after they delivered. This was 7 days ago. You cannot reach GAME Canal Walk stores at any of the numbers given. There is no way of getting in touch with them unless you contact the online number where they keep on telling you that someone will call back. I have sent emails, no feedback. This is totally ridiculous and unacceptable for a large retail shop to simply refuse feedback.