Game took my disabled sister's tablet

On 9 February 2019 I posted this complaint to Games FB Page:

It's been about 8 months that Game had to replace my sister's tablet. They promised her a new tablet with keyboard and they also have her memory card. My husband has been to the Canal Walk store numerous times and there's excuse after excuse. I have sent numerous mails and they never have a simple answer and then tell me they tried calling me. NO you didn't try calling me... Or are the missed calls invisible??? I explained how my sister has muscular dystrophy and saved up for the tablet which helps her daily where she can listen to music, watch videos, type poems, etc which is more convenient for her than to physically use a pen and paper. Do you all think Game cares??? No never! They don't care about the differently abled even. I have the correspondence and you will not get away with *****ing my sisters tablet and memory card. I am disgusted at how you treat the differently abled! I thought it was just the Canal Walk store that had no work ethic or proper customer service, but wow was I shocked when your head office did the same! 8 MONTHS!!! ???????????????? My heart breaks for my sister and no I feel like I have failed her as my husband and I tried for 8 months to get it as she can't do this, but still nothing. _______________________________ NOTHING WAS DONE. HERE'S MY NEXT COMMENT ON THAT POST WHERE I TAGGED RADIO STATIONS AND THEN PROCEEDED TO TAG OTHER PLACES AS WE DON'T KNOW WHAT TO DO ANYMORE AND I FEEL SO ANGRY AT THESES HEARTLESS PEOPLE AND HEARTBROKEN FOR MY SISTER WHO THEY'VE HURT FOR A YEAR ALREADY:

Game Stores this is it. A year later and my sister is still waiting for her tablet and memory card. My husbands phone got damaged and we then didn't have the smses of correspondence. Suddenly your Game store in Canal Walk has no record of the tablet being brought in and the guy that dealt with this doesn't work there anymore. Your manager at the branch then has the audacity to say we can get discount on another tablet and pay in R700!!! What *******ion is going on there? I'm now taking this to the media as I don't know what else to do! How sick can you be to do this to her! Smile FM Talk Radio 102.3 Radio Tygerberg 104FM What have we done to deserve such treatment? Can somebody please help my sister? Please? ???? _________________________________________________________________ Can somebody PLEASE help us? How is this happening to my sister that's already weaker and used her grant money to save up for a tablet that they practically just took from her. How sick can people be and how can they just ignore this?

SOMEBODY Please Help us? Please?

- Ally Kroukamp -