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Lesego D
1 reviews | Active since Aug 2022
26 Sept 2024, 15:12
Game thinks this is a game😡😤😤😤
I made an order on Friday in the ams and unprovoked received an sms which said that I would receive my order on the 25 September 2024. Till now I haven't received any form of communication from Game, they just said they tried to call me which is another lie my phone has been on hand. Imagine the inconvenience of not receiving nappies and the bby food that I have been waiting for. They don't value their customers. This is the second time they are doing this to me and yet I still decided to give them a chance.
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Replies (3)
Game's replyOfficial
26 Sept 2024, 16:54Hi Lesego, thanks for getting in touch. I truly apologize for the lack of communication and for the inconvenience this has caused. I do see that your matter has been escalated to our complaints department and they'll be sure to inform you on the outcome.
Game's reply26 Sept 2024, 16:54
Official
Hi Lesego, thanks for getting in touch. I truly apologize for the lack of communication and for the inconvenience this has caused. I do see that your matter has been escalated to our complaints department and they'll be sure to inform you on the outcome.
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Lesego D's updateReviewer Update
27 Sept 2024, 12:29I have been waiting for the "so called COMPLAINTS TO CALL ME." I HAVE NEVER SEEN SUCH AN ******** COMPLAINTS DEPARTMENT I MY LIFE. GAME HAS REALLY DISSAPOINTED
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Lesego D's update27 Sept 2024, 12:29
Reviewer Update
I have been waiting for the "so called COMPLAINTS TO CALL ME." I HAVE NEVER SEEN SUCH AN ******** COMPLAINTS DEPARTMENT I MY LIFE. GAME HAS REALLY DISSAPOINTED
Game's replyOfficial
27 Sept 2024, 13:46Hi Lesego, thanks for getting back to us. I'm sorry my team has not reached out. I'll surely re-escalate for them to make further contact.
Game's reply27 Sept 2024, 13:46
Official
Hi Lesego, thanks for getting back to us. I'm sorry my team has not reached out. I'll surely re-escalate for them to make further contact.