Game, The Glen, Unacceptable service.

I took out a contract at Game, The Glen, where you get 2 x Laptops. Neither of the Laptops lasted very long before the screens started to go dead. I handed both Laptops in in August for repair and from there the problems started. First the laptops were not sent for repair. When they eventually were sent I received no feedback for weeks. I eventually went in and they still could not give me an answer. I was notified the next day to come get a credit. Then suddenly was called to say they cannot give a credit as it was a contract and the laptops must be replaced with the same ones but no-one has stock. After a few days they let me know that they have one so long but must wait for a second one to arrive from the Soweto branch and they will call me the next day. It is now a week later and STILL no call or feedback. This is unacceptable service as it is now three months later and they keep sidestepping the issue. This must be sorted out NOW.