Game The Glen-*********** staff

I have purchased a bosch oven set, which contains the extractor, oven and stove on the 06 May 2018 at Game The Glen mall. We were told by the consultant that was assisting us on the 06 May 2018 that they do not have the stove in stock, that he would place an order and we can pick it up on the 10 May 2018.

To our dismay, when we were at the store to pick up the stove on the 10 May 2018, they told us that it was not yet delivered and that we would have to wait for the 12 May 2018 as it will be delivered than. On the 13 May 2018 we were at the store to pick up the stove but they told us that it was not yet delivered due to stock taking but also because the consultant that was assisting us on the 06 May 2018 only logged it on the 09 May 2018.

Having not been able to cook for 2 weeks, we were desperate and we than requested that they give us the demo that was on display, only to find that when we arrived home that the demo was not working.

We had to return it to the store and requested that they give us a new one.

When we eventually received the new stove, we tried to connect it to the oven but we discovered that the stove is not working amd we have been waiting for almost a week for a technician to fix it.

Please keep in mind that it has now been 3 weeks without a stove/oven because of the incompetence of the consultant at Game.

I am very unhappy and appalled at the service I have received.

Please keep in mind that I have not received any reimbur*****t for my petrol and time that was spent on running up and down for people who do not know how to do their jobs.