BJ
Bianca J
1 reviews | Active since Feb 2019
14 Feb 2019, 19:24
Game the glen disgusting staff
I walked into game stores purchased a elsa bag with a towel in it for my 6 year old and when i approached the till they couldnt find the bar code so they used a sophia bag to scan through i then went out the store to pass security they lady says this barcode is wrong you must go take a soohia bag in a very rufe manner so i proceeded to ask why are u telljng me what to take im a client a coloured manger then came an said this is my staff and she is doing her job told me to go to hell and go write to whoever the hell i want to and cahsed me out of the store ...i sthis what you call customer services ???disgusting behavior
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Replies (1)Game's replyOfficial
15 Feb 2019, 11:23Hi Bianca,
I'm so sorry for the service you received in store.
We do our best to ensure you have an exceptional shopping experience and it's disappointing this was not your case.
I am looking into the matter and will be in touch with you.
Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
I'm so sorry for the service you received in store.
We do our best to ensure you have an exceptional shopping experience and it's disappointing this was not your case.
I am looking into the matter and will be in touch with you.
Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Game's reply15 Feb 2019, 11:23
Official
Hi Bianca,
I'm so sorry for the service you received in store.
We do our best to ensure you have an exceptional shopping experience and it's disappointing this was not your case.
I am looking into the matter and will be in touch with you.
Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
I'm so sorry for the service you received in store.
We do our best to ensure you have an exceptional shopping experience and it's disappointing this was not your case.
I am looking into the matter and will be in touch with you.
Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
