JR
Jerome R
1 reviews | Active since Aug 2014
10 Mar 2019, 12:34
Game - The Glen
Bought a soundbar from Game at the Glen, the item stopped working, I returned it the first time and when I got it back it still wasn't working, returned the second time and then got it back and it still wasn't working, returned it for the third time and picked it up today and it still is not working! Now I have to return it for the FOURTH time! Is Game stores giving me petrol to run up and down to the store? Do you actually have professional people doing the repairs? Pathetic service, i will not buy any electronics from this store or any of the other branches
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
11 Mar 2019, 10:32Hi Jerome,
Thank you for taking my call.
Apologies for the experience you've had.
As discussed over the phone, management will contact you within the next 24 hours regarding this matter.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Thank you for taking my call.
Apologies for the experience you've had.
As discussed over the phone, management will contact you within the next 24 hours regarding this matter.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Game's reply11 Mar 2019, 10:32
Official
Hi Jerome,
Thank you for taking my call.
Apologies for the experience you've had.
As discussed over the phone, management will contact you within the next 24 hours regarding this matter.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Thank you for taking my call.
Apologies for the experience you've had.
As discussed over the phone, management will contact you within the next 24 hours regarding this matter.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Game's replyOfficial
11 Mar 2019, 14:29Hi Jerome,
As discussed with the store an arrangement has been made regarding the sound bar.
Should you require assistance in future do not hesitate to let us know.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
As discussed with the store an arrangement has been made regarding the sound bar.
Should you require assistance in future do not hesitate to let us know.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Game's reply11 Mar 2019, 14:29
Official
Hi Jerome,
As discussed with the store an arrangement has been made regarding the sound bar.
Should you require assistance in future do not hesitate to let us know.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
As discussed with the store an arrangement has been made regarding the sound bar.
Should you require assistance in future do not hesitate to let us know.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
JR
Jerome R's updateReviewer Update
24 Jun 2019, 20:02Hi, please note that I am still waiting, it's over 6 months, pathetic and ridiculous. Will be closing my game account.
JR
Jerome R's update24 Jun 2019, 20:02
Reviewer Update
Hi, please note that I am still waiting, it's over 6 months, pathetic and ridiculous. Will be closing my game account.