LS
L S
1 reviews | Active since Oct 2016
26 Aug 2020, 10:52
GAME TERRIBLE
Game has a special in June with Trampolines 10ft. I went there numerous times and the manager told me to pay and I will be getting it in a week as they still did not have stock. Well it is 9 weeks later and still no trampoline and they have received the 14ft and will not give me one of them or even my money back!!!! I have phoned 100+ times and went to the shop. the store Manager is not willing to speak to me and I am waiting!!!! my children want their trampoline that HAS BEEN PAID
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Game's replyOfficial
26 Aug 2020, 11:12 Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies. Please note we have escalated the matter to Senior Management for investigation and feedback will be provided. We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
Game's reply26 Aug 2020, 11:12
Official
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies. Please note we have escalated the matter to Senior Management for investigation and feedback will be provided. We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,