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Azraa M
1 reviews | Active since Dec 2010
15 Aug 2019, 11:51
Game takes your money and doesn't delivery
I bought a fridge online, it arrived damaged, the wires were melted and the back was burnt. I sent it back with the couriers immediately. It has been 4 working days and I still have no had an update on my replacement order. They take your money and then don't care after that. They haven't even logged a return/exchange.
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
15 Aug 2019, 17:44Hi Azraa,
We are sorry for the experience regarding this damaged unit and the delay in feedback, please rest assured we are working on getting this resolved for you as soon as possible.
Kind Regards
Ralton Pillay
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
We are sorry for the experience regarding this damaged unit and the delay in feedback, please rest assured we are working on getting this resolved for you as soon as possible.
Kind Regards
Ralton Pillay
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Game's reply15 Aug 2019, 17:44
Official
Hi Azraa,
We are sorry for the experience regarding this damaged unit and the delay in feedback, please rest assured we are working on getting this resolved for you as soon as possible.
Kind Regards
Ralton Pillay
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
We are sorry for the experience regarding this damaged unit and the delay in feedback, please rest assured we are working on getting this resolved for you as soon as possible.
Kind Regards
Ralton Pillay
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
AM
Azraa M's updateReviewer Update
17 Aug 2019, 19:28Well clearly it wasn't resolved, because even with all the promises I still dont have my fridge! Waited until 2.30 today, wasted my day since it was meant to be delivered before 12, and still nothing.
AM
Azraa M's update17 Aug 2019, 19:28
Reviewer Update
Well clearly it wasn't resolved, because even with all the promises I still dont have my fridge! Waited until 2.30 today, wasted my day since it was meant to be delivered before 12, and still nothing.